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• Founded on experience • • Based on quality • • Built on service • |
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Our creative approach ensures that we are able to apply our experience using a wide range of research tools and methods, allowing each customer to receive a tailored solution. The Phoenix ethos ensures that we work in partnership with our clients. This enables us to be sensitive to our customers' exact needs and requirements. Our professionalism is demonstrated in the care we take over our Quality Control. We see QC as an extremely important issue, and as such have devoted a separate page to our approach to Quality Control. • What we do at Phoenix MRC... • We specialise in tailor-made research solutions, offering our clients individually tailored services to assist with International Research, Financial Services, Public Consultation, Mystery Shopping, Advertising and Brand Development. Simply follow the link to Services to find out more about what we can offer your company. • Why Phoenix is so successful... • Our unique NEXUS approach sets us apart from other research companies. It allows us to enrich research techniques, ensuring that the highest standards of fieldwork and results are achieved. To understand more about how we are able offer a superior service please click NEXUS. • Experience, Quality, Service... • Having experience of the wide range of research tools and methods enables us to apply creativity throughout the research process - approach, design, implementation, analysis and reporting. We provide tailored solutions. We are sensitive to client's time and budget requirements - and we meet them! We believe that research achieves best outcomes when client and agency work in partnership and we strive to do so on every project. Our nationwide field force of over 150 interviewers all operate in compliance with ISO 20252 standards. |
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News Update! Have a look at the article (link here) by our colleague Leon Kreitzman. We know Leon through our links with Age UK. It’s a thought-provoking piece on paying for care for older people. What determines quality in qualitative research? Catch Lawrence Bailey’s lecture here: http://www.youtube.com/watch?v=5OrJI4LrYXc Entertaining and interesting! We have once again passed our annual international quality inspection with flying colours, and have been upgraded to the new standard, ISO 20252:2012. Phoenix MRC are now on Twitter and Facebook! Click on the ‘Follow us’ and ‘Like’ buttons below to catch all our latest news.
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